Originally Posted by
FlyingMoose
I would normally load the itinerary on the SAS website and hit the cancel button if the intend is to recover just the taxes on a non-refundable fare. I've never needed to fill out a form. YMMV.
Where do you find the cancel button? I have a SAS Business Pro flight, booked throug the SK website on SK metal. There hasn't been a single change to the flights yet, but I can't find the cancel button anywhere and neither in the app. The only button I can find is for changing the flight to another date. Not sure if this is a side effect of all the changes they had to implement on the fly the last week or two.