FlyerTalk Forums - View Single Post - Covid19: LH Group suspends flights to China [Discussion of China waiver]
Old Mar 17, 2020 | 3:06 pm
  #213  
warakorn
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So she cancelled the trip and I got a cancellation email shortly after.
What is the content of this email?

Well, now it's almost impossible to reach Lufthansa because the corona has escalated so today I did not have a choice but to dispute the orignal transaction with Revolut.
Do you have any written document (see the question from me above) from LH confirming a full refund? If not, a credit card dispute will most likely fail.
The flight is cancelled now. Unfortunately, you cancelled the ticket before LH cancelled the flight.[QUOTE]

Last edited by warakorn; Mar 17, 2020 at 3:11 pm
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