FlyerTalk Forums - View Single Post - COVID-19: AF/KL rebooking/refund policy
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Old Mar 17, 2020 | 11:44 am
  #150  
siw
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Join Date: Feb 2017
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I am in a very similar situation as the OP. I bought a KLM Light Economy ticket (FB Platinum give free seat selction etc.) for LHR-AMS-BKK departing on 4th April for just under 800GBP. Buying a KLM ticket in February might seem risky but this was a replacement for my original LHR-BKK ticket I purchased in October 2019 with XiamenAir (MF) via AMS and XMN. When the covid-19 news started hitting the airwaves I got a refund from XiamenAir to avoid potential transit in China problems - little knowing at the time this situation would be as it is today.

Are KLM actually declaring flights to be cancelled? AFAIK, that is the only way to get a refund. So far my ticket is still listed as scheduled.

Likewise, I have a Korean Air January purchased non-refundable business class ticket for LHR-ICN-MNL in May. Still do not know how KE are going to treat this.

Not to mention the 6 hotel reservations I am trying to cancel and get refunded, with no responses from booking.com and pointshound (both via the Flying Blue partners website).
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