Originally Posted by Dovster
I hope they are not still distracted by the holidays on Monday. I am going there to get re-ticketed and as I am certain they still won't believe that Continental is part of SkyTeam I am bring along a copy of the e-mail the CSR sent me confirming my new itinerary.
GRS reference for Skyteam is G*13313 - that should help if they are still in doubt.