Originally Posted by
starflyergold
[...] Accor HQ, and the CEO in particular, need to lead. It cannot be left to individual hotels.
Especially when so many of them are also clueless. Quotes from the website of a company that manages hotels including the Pullman in Dresden, where we were meant to be staying next week (bolding mine):
The current situation has a massive impact on travel worldwide. We fully understand that you [...] will abstain from business trips / follow the travel restrictions from your company / will abstain from traveling right now. We will process cancellations according to our terms of service. We hope that we will see a positive developement in the near future and we will look forward to welcoming you as our guest again soon.