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Thread: Accor Coronavirus Policy (bookings, status etc.)
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Old Mar 17, 2020 | 1:08 am
  #189  
starflyergold
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To make matters worse the Accor website no longer features any information on cancellations/refunds. It is still available on Twitter.


The combination of a very poor grasp of the situation, a despicable waiver and pushing responsibility to individual hotels is a recipe for disaster. Accor HQ are clearly not taking ownership of the situation. And while I appreciate some hotels are doing the right thing this is a matter where Accor HQ, and the CEO in particular, need to lead. It cannot be left to individual hotels.
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