Originally Posted by
javabytes
Treat passengers like garbage and you reap what you sow. $50bn is $167 for each man, woman, and child in this country. Explain to the average family of four why they should be reaching into their wallets to the tune of almost $700. Let them fail.
Even if AA had all lay flat beds and gold plated toilets, they would be failing. The economic hardship of airlines globally has nothing to do with quality of passenger comfort; see how OZ and KE are basically broke.