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Thread: Cancelling a reward flight and the "indifference" of the Aeroplan company
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Old Mar 16, 2020 | 6:08 pm
  #53  
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Originally Posted by serengeti228
Under the new rule on free cancellation on reward tickets, I cancelled my reward ticket online at about 07:00 EST today for LX flight in May 2020. The process was straightforward. No fees required. I immediately received the emails on refund receipt and refund confirmation, as well as miles reinstatement.
There is a new rule for free cancellation on award ticket? Is that policy published on Aeroplan site? Or you refer to the 24 hours free cancellation policy?

ours is also an LX flight in May 2020. I have been planning to do the cancellation a few weeks from now as I want to plead the case to get a fee waiver...

If this works as yours, it would be a big relief.
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