FlyerTalk Forums - View Single Post - COVID-19: AF/KL rebooking/refund policy
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Old Mar 16, 2020 | 3:39 pm
  #138  
Stuttgart21
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Join Date: Mar 2020
Posts: 122
Originally Posted by Jacotey
So officially there's no limit on how long you can wait before flight to cancel? That's a bit weird from their end, I could imagine they'd set some limit like 12 hours or something.
IDK if we understand each other or not. I am talking about getting the full ticket price refunded based on EC261 following a cancellation or flight change. It has nothing to do with AFKL's waiver policy.

Their strategy is to inform you as a passenger very late in the game. I've seen numerous reports on FT and elsewhere they often inform you just 2, 3, or 4 days prior to departure. If you tell them you want the ticket refunded any time before check-in closes, you should be on the safe side from a legal perspective.
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