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Thread: Cancelling a reward flight and the "indifference" of the Aeroplan company
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Old Mar 16, 2020 | 12:36 pm
  #50  
pitz
 
Join Date: Apr 2002
Location: YXE
Posts: 3,050
Originally Posted by spark787
So guys I ran into a snafu.
I cant seem to cancel my flight online, when I go to manage my booking and click cancel it goes to the "page not found" page. Compounding the problem is that the card I use to book my travel is now cancelled so I don't know how i'll even get my money back.
How does one get a refund at this point? Phone I guess but they don't even answer the calls.
Thanks !
Take screenshots of your attempt(s), print 'em out, and put them in a registered letter along with a written request for a refund.
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