FlyerTalk Forums - View Single Post - Coronavirus: Modifying non-refundable booking following event cancellation
Old Mar 16, 2020, 8:42 am
  #11  
Gentleman Adventurer
 
Join Date: Jun 2019
Location: Window seat
Programs: Intercontinental Royal Ambassador, Bonvoy, Aeroflot Platinum, Delta SkyMiles, KLM Flying Blue
Posts: 121
Still in process.. i got an email from the hotel this morning trying to convince me to accept a voucher that could be used anytime from now through December instead of a refund, but at the end of the message they did say, "Please let us know if you insist on a cancellation".

I have decided to go ahead with the cancellation with refund since that country has now instated a mandatory 14-day quarantine on travelers arriving from the US.

I must say I really have to give kudos to IHG for making non-refundable bookings refundable given the current global pandemic. They have scored some serious loyalty points with me on this.
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