Hi - I'm a UK citizen having to call off a planned US trip next month. Our Govt has now ruled USA travel should only be taken if an emergency and advises against all unnecessary trips.

I have a Spirit flight booked and want to cancel it. The website states they will offer a 6 month voucher but that's no good to me as I will not be able to make my trip there this year. Cancellation option adds a massive number of fees as the ticket was originally non-refundable. I have messaged and emailed them and no response but want to know if there is any advice on what I can do to get a refund from them given the circumstances.

Any advice folks?