FlyerTalk Forums - View Single Post - Virgin Atlantic COVID-19 Cancellations and related issues
Old Mar 16, 2020 | 2:32 am
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jp-mco
10 Years on Site
 
Join Date: Jun 2013
Posts: 1,228
Virgin Atlantic COVID-19 Cancellations and related issues

... just this. As of the time of writing VS have not announced the cancellation of any flights to the USA from UK. Not even the ones tomorrow (Tuesday 17 March) have been cancelled. They've stopped selling tickets on them but they've not cancelled them. Their refund policy is also out of date and currently only allows refunds for those affected by the Schengen travel ban. Is this just Virgin being slow or is there something more underhand at play here? When passengers are asking for refunds on Twitter for their flights (because of the UK to USA travel ban) Virgin are saying that they will change for free subject to any fare difference and pointing them towards a refund policy that makes no mention of the travel ban. Part of me thinks they're trying to get as many passengers as possible to change so that they then don't have to refund them and will announce cancellations at the eleventh hour.

Thoughts?
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