Originally Posted by
FliGuy
- Would the TA be responsible for arranging refunds?
- Would they be covered by Abta?
- Should they claim via their own travel insurance?
It depends a bit on the details. The TA is certainly responsible for refunding the flight costs from BA, they may also be the ones to collect hotel costs. Usually it's best to inform the insurers that this has happened, but that you are working initially with the TA to minimise losses. ABTA only applies in extremis, such as trader failure, which may of course happen. But for the moment work with the TA to minimise losses.
https://www.abta.com/tips-and-advice...iday-protected