Originally Posted by
highupinthesky
All tickets can be changed to another day free of charge at the moment. If you want to go ahead with claiming the taxes, you can use the online customer service form, but bear in mind. There might be a service fee which is higher than the taxes you will get back.
I have never experienced a 'cancellation fee'. For all the flights I cancelled with SK recently the taxes always have been refunded to my credit card automatically. The last time last week. (I usually use the so called 'non-cancellable fares').