Originally Posted by
Voda_boy
Hello. Yesterday at 5pm I spoke with the contact centre to change my ticket (flight ZRH-LCY) to depart today instead of tomorrow. At the time he said he wasn’t able to offer any additional flexibility and one option he recommended was booking a separate ticket and then applying for the voucher.
You can cancel the entire booking before departure and (eventually) get an e-voucher valid a year. If you cancel after check-in closes
for the first flight in the booking then you are down to the underlying cancellation fees of the booking OR any policy in place (none for Switzerland at the moment). So what he was saying was "jack in your existing booking, buy a new ticket, you'll get a voucher back eventually for any third booking you make in the next year". What you can't do is mix and match once you have started the trip, defined as check-in closing.