Originally Posted by
LoungeLizardHugo
USA? If so please post or message me the number because none I dial go through.
That person is in the UK, per their username and profile.
Amex Travel has certainly lost a customer in me. I was on hold for 3 hours today and no one ever picked up.
I'm even going to transfer my membership rewards out now.
Contrast this with Walt Disney World, who announced a full park closure yesterday and by 9AM this morning, I had spoken with someone there and had a full refund of my tickets on the way.