Originally Posted by corporate-wage-slave

USA Customer Guidelines

OK so let's spell out the policy. This is Update 1, it's not unusual if there are further refinements to come.

Two choices for all trips to or from the USA:
Those in scope: travelling between now and 11 April inclusive, on BA tickets (125 tickets), including those in mid trip

Option 1 rebook for 12 April to 31 May - so you can move your ticket to an alternative flight. No change fee but a fare difference may potentially apply.

Option 2 for those who haven't started their trip:
Refunds: No - but a voucher for future travel will be available for those yet to start their journey

EDIT: Update 2 has already come out to allow rebooking to 1 August 2020, inclusive. However to prevent confusion I will only note further updates in the Schengen specific thread from this point onwards.