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Old Mar 13, 2020 | 1:48 am
  #4  
hermes1
All eyes on you!
15 Years on Site
 
Join Date: Oct 2009
Location: Greece
Programs: A3*Gold
Posts: 74
Originally Posted by futuramadramallama
Is anyone finding it incredibly difficult to get through to Aegean's Call Center right now? I called both the US and UK numbers (presumably they all lead to the same call center) and couldn't get through. The US number hangs up partway through the automated prompts, and the UK number gives you a busy signal. I assume this means the call center is too busy. I've tried on two different phones and called at a couple different times.

Anyways, just wondering if anyone has been experiencing the same. :/
I've been trying for the past 4 days to get through. At all times. Even 12.00- 03.00am. I have a flight tomorrow which can only be changed by the call centre. I have written to them on Facebook and sent an email as well as going to the ticket desk at the airport. It's important that I'm not logged as a "no-show" tomorrow. The main problem is that the call times-out after 10 minutes so then you have to start again. Feeling exasperated!!! Changing a ticket is not as easy as Aegean says it is!
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