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Contacting Amex Travel (including CTS, PTS, IAP) for Covid-19 changes or refunds.
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Mar 12, 2020, 10:15 pm
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Mediahound
Join Date: Aug 2011
Location: SF Bay Area, CA
Programs: AMEX Platinum, HHonors Gold
Posts: 203
I'm in the same boat, cannot get through and they just eventually disconnect the call after a long hold! I'm not sure what else I'm supposed to do to get assistance.
I will NOT be purchasing travel through AMEX travel again going forward.
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Mediahound
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