FlyerTalk Forums - View Single Post - Hilton’s Response to Novel Coronavirus (COVID-19) [updated in post #146]
Old Mar 12, 2020 | 11:51 am
  #15  
vnfilm1
15 Years on Site
 
Join Date: Sep 2009
Posts: 523
@ Hilton Representative

1) Is there any possible to extend the expiring of reward weekend certificate . I use it to book two night stay for my coming trip in May. If Corona Virus is still as worsen by the end of April, I may have to cancel my trip ( by 30 days cancelation policy rule ) to get full refund of point.

2) The Hilton current policy is only applied to reservation until April 30 , and my trip begins on May 28th, I do not know from now to end of April , will there be an update from Hilton later. If not, I may have no chances to get my point back before the deadline ( 30 days rule for full refund) .
Any thought of what best option I have . Will I have an option to cancel the hotel booking by 24 hrs before check in? I want to hold on to my hotel booking until l last minutes if possible .

Last edited by vnfilm1; Mar 12, 2020 at 12:23 pm
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