FlyerTalk Forums - View Single Post - Hilton’s Response to Novel Coronavirus (COVID-19) [updated in post #146]
Old Mar 12, 2020 | 11:23 am
  #14  
Hilton Honors Ambassador
Company Representative - Honors by Hilton
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15 Years on Site
 
Join Date: Aug 2009
Programs: Hilton Honors
Posts: 1,516
Originally Posted by Winniesbestfriend
well this is a lie, I asked the Hilton chat to cancel a non-refundable rate in London and they refused. They offered to change the date if I paid 50$ extra for costs!
My apologies for the inconvenience. If you would like to send me the details (Honors account number, confirmation number, etc.) via Private Message here at Flyertalk, I would be pleased to ask customer service to take another look.

Best regards,

William R. Sanders
Hilton Honors Ambassador is offline