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Thread: Delta: Refund/Mileage Redeposit/Cancellation/Rebooking During COVID19
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Old Mar 11, 2020 | 1:23 pm
  #248  
resolute
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Join Date: Jan 2009
Location: ATL
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Posts: 328
Originally Posted by Benchwarmer
I cancelled a nonrefundable ticket this morning online. The $200 change/cancellation fee was deducted, and I received an e-credit in my wallet for the ticket price minus the $200. I called DL, and the call center has now assured me that when I use the e-credit, the $200 will be added to it. I'm assuming this means I'll have to re-book using the call center rather than online, but it makes me nervous that the e-credit is $200 short. Has anyone else experienced this same scenario?
Yes- they are ALWAYS like that.... If there is a fee waiver, it is NOT indicated on what you see in your wallet. And, yes, you DO have to CALL to rebook it if you do not want to lose the $200 - I've done it many times...
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