Originally Posted by
Jay K
We have a flight to Singapore & Japan end of March, of which we declined a recent itinerary change online. I've received two calls from Japanese numbers to my cell. First one I couldn't pickup and they left no message. Second call I picked up to complete silence to my hellos. I'm based in the US and find it odd they don't call back to a US based phone number with someone who might speak English.
Anybody feel like calling some numbers back to see if they're indeed JAL? I don't speak Japanese, hence my hesitancy to call back. If someone is so inclined to curiosity, they are:
81 3 4332 7296 (Tokyo?)
81 6 7732 8193 (Osaka?)
I apologise in advance if those numbers turn out to be scams, but "googling" has yielded no results.
Do you have a Skype account? I seriously doubt they are a scam, that's not a common thing originating from Japan and it's not very simple to get a VOIP number originating in Japan. Call them back from Skype and see what answers. Skype won't show your real phone number so they don't know who's calling and it'll cost you about 5 cents (US) to give you peace of mind.
Sadly, calling from a Japanese cell phone to test it out costs me a lot more than it would cost you from Skype or Viber.
BTW, overseas airlines of any substantial size always have English as an option if you call their home country call centers. There is no need to feel timid just because you don't speak Japanese. I also don't speak Korean, Mandarin, Cantonese, Thai,
Amharic, or Turkish, yet it's usually more convenient to call those respective airlines directly for ticket issues or seat assignments.