Originally Posted by
futuramadramallama
Is anyone finding it incredibly difficult to get through to Aegean's Call Center right now? I called both the US and UK numbers (presumably they all lead to the same call center) and couldn't get through. The US number hangs up partway through the automated prompts, and the UK number gives you a busy signal. I assume this means the call center is too busy. I've tried on two different phones and called at a couple different times.
Anyways, just wondering if anyone has been experiencing the same. :/
I think they are just extremely busy right now.
I have been trying to contact an OTA for a week but they haven't got back to me or answered the phone, although they have always replied within 24 hours in the past. I'm a little worried that the agent is going to go bust, having to pay back customers from cancelled flights, but that's another issue.
If it's not very urgent, perhaps you could send them a direct message on Twitter, I did that last week and they replied within a few hours.