Originally Posted by euromannn

Sad ------ I have three emails from a Marriott Rep where I challenged her knowledge and suspected the AMEX card had to remain open.

And what is worse is the Loyalty program people are terrible never answering my questions since they play games asking numerous security questions.
I suspected teh AMEX card had to remain open and didn't qualify lifetime but that si what Marriott Benvoy stated in emails.

Could you please post specific contract language that explains this as clearly the Marriott Benvoy has been confused on the issues.

I also cannot get confirmation that dining for miles at a marriott partner will reset an account so points will not expire.
Social media activity is NOT valid, nor is BONUS activity.......but again Marriot Benvoy seems not to specifically written this to know what is allowed for resetting account activity toward point expiration.
Thanks