Originally Posted by
bubbelbine
"Local policy may prevail over Loyalty Program standards at Participating Properties, and some Elite membership benefits may not be available at some locations." I stayed for 4 days and was only around for breakfast. So I settled for the meager welcome points. Won't be back at this property as I woke one morning to a young man standing in my room. Apparently housekeeping ignores do not disturb signs here.
More weak excuses from bonvOY properties to deny elite members basic benefits. Just lame.
BTW how did the employee(?) get past the inside security latch while you were sleeping?