Originally Posted by
jsloan
You can find the fare rules in a link on your receipt on United.com.
You should end up with a $500 electronic travel credit (ETC), good for one year, for United-operated flights only. ETCs can be used multiple times until they're used up.
This is what it says:
Fare Rules
Additional charges may apply for changes in addition to any fare rules listed.
NONREF/0VALUAFTDPT/CHGFEE
Cancel reservations before the scheduled departure time or TICKET HAS NO VALUE.
Does that mean what you said doesn't apply since I don't see anything about "residual"?