We have a household account and Mrs MARTINSWIN is head of household.

we moved house 4 years ago and we both updated our details. Our 2 children cannot update their details and despite several times trying to change the address slightly in Head of household account, their address details will not change. I have sent 2 emails to BA and received 2 slightly contradictory pieces of advice, neither which work. One says delete the kids from account, one says don’t do this!

If I delete them does it means I can’t add them back for 6 months? This is probably the easiest solution as we aren’t planning any redemption bookings this year but wasn’t sure if as minors they can’t have their own accounts without them being linked to a HH account?

We will all be silver in around 5 weeks time so would like to have all 4 silver cards in hand for our trip to Mallorca in Summer when we can guest our 4 friends into Palma lounge without a problem.

I think I might just try BA on Twitter as I think move quicker there than the 12 days its taken BA to respond to my query!