Has anyone cancelled an award trip online after the new fee waiver? The regular form is still there with the cancellation fee indicated. Is the fee waived after you click to cancel? That is how it works with Delta, but they advise that is how it will work.
Edited: Never mind. I accomplished the cancellation through Twitter.
Last edited by Richard1148; Mar 10, 2020 at 2:55 pm
Reason: No longer need help.