Originally Posted by
annehamnitz
I have AC50 status but doubt they will talk to me.
Sure they will. I book, modify, and cancel tickets for my parents all the time. You can phone the E50K line, tell them you want to deal with PNR ABC123, they'll ask you to verify a number of details of the ticket - O/D, name of the pax, etc, and you'll be off to the races.