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Thread: Waiver for Tickets Purchased Through 12/31/2020
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Old Mar 9, 2020, 8:56 pm
  #65  
pcoll
 
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
Originally Posted by MAXII
Purchased AS Mileage tickets January for a May trip SEA-HNL. Underlying health issues & age so decided hubby & I were definitely not going.

Tweeted AS asking for consideration of extending the waiver. Within 15 minutes, our tickets were cancelled, refund of fees/taxes to our credit card & miles redeposited back to the account as a "one time courtesy". Miles appeared straight away and advised refund may take a week.

Very impressed, wasn't expecting anything and was going to cancel last minute as necessary.
We are in almost an exact same situation. Award Flight in June to Europe . We also have underlying health and age issues so we will need to cancel those tickets. Your experience makes us hopeful we will have a good resolution .
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