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Thread: Chase Travel REFUND questions and experiences [Consolidated]
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Old Mar 9, 2020 | 3:29 pm
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mia
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Originally Posted by Carter29072
I wanted to get the UR points back in my account but Chase said that it wouldn't happen like that. I would get a credit with the airlines.
It sounds as if you booked a non-refundable fare. Typically they can be changed for a fee, and the residual value is held by the airline. If AA is waiving the change fee that doesn't mean the ticket is refundable.
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