Originally Posted by
lsquare
I pretty much agree with you on all of your points. UA have been in the news for all of the wrong reasons over the years. I think the time has come where the consumer may be in the driver's seat. This is an opportunity for another carrier to step up and earn the goodwill of the American public. I really don't feel sorry for UA if it finds itself in a difficult financial situation.
....?
All US airlines are, pretty much, equally despised, except Southwest, because their flight attendants tell jokes. (:shrug

. UA flyers hate UA, DL flyers hate DL, AA flyers hate AA. Yesterday, I was on a UA flight with a guy who claimed that he had major (3+ hour) delays on 7 straight DL itineraries when he had to fly them last year. It's a "grass is always greener" mentality.