Just want to be sure I understand the waiver policy currently in effect.
If I purchase a ticket by 31 March 2020 for travel in August 2020, and if I end up cancelling that travel, I would be able to retain the value of that ticket and rebook without a change fee. And the new ticket would have to be for travel within 12 months of the original ticket issue date (which would be prior to 31 March 2020).
Do I have that correct?