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Old Mar 8, 2020, 11:02 am
  #90  
CMK10
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Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
Originally Posted by smithrh
Meh.

Doormen not opening doors - too busy chatting up each other/other workers I guess.

Perfunctory check in, no upgrade.

Room is OK but again, nothing special. Could see mop trails in the black tile, faint but clearly there.

No bear on the bed, no duck.

No answer on the phone line for the car valet for 5 minutes.

I'll try the WA next time possibly, but from what I've heard, similar attitudes exist there.
I've learned if I'm staying at luxury in the US to not expect anything in the hopes of not being disappointed. In fact it was this very hotel that taught me that. A US Conrad or JW vs. an Asian Conrad or JW is a startling world of difference.
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