Originally Posted by
lokijuh
That is usually the case for most airlines, unless you have booked directly with the airline, or you have already commenced the journey. Typically you are directed to the travel agent you purchased the ticket from.
Yeah except the travel agent, Chase, is clueless and giving me conflicting information and saying things like I need to call SQ to get answers because they don't have a phone number for SQ support. I'm pretty much done using Chase at this point.