FlyerTalk Forums - View Single Post - American Express retention offers (2020)

Mar 5, 2020 | 4:27 pm

#141

krazykanuck

FlyerTalk Evangelist

Join Date: Jul 2008

Location: IAH

Programs: UA Plat, DL Credit Card Holder, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond

Posts: 13,469

Quote:

Originally Posted by flyguy6

Amex Personal Platinum Schwab

1st year renewal. I voiced my concern with the high annual fee, displeasure loss of PP restaurants and Uber credit issues. He said based on my feedback he could offer 40k MR or $500 statement credit. Accepted cash offer.

Was planning to cancel and get SUB on another plat flavor but I'm happy to keep it if I'm only paying $50. I am guessing they can't see the high number Centurion lounge visits I had or they wouldn't have given me that generous offer.

You probably would have got that offer even if you'd only been to a Centurion Lounge once

and the system definitely know how often you use the lounge. I think the email they occasionally send with your "platinum card news" even says your YTD lounge visits somewhere. Or it used to.