Originally Posted by
minz56
[MENTION=608317]Tokyoite[/MENTION] - I just cancelled HND/ORD on 18 April 2020 via AS Online Help (Reservations) and they waived the cancellation fee. The points are back in my account and now just awaiting a refund of the taxes.
perfect news. I followed your advice and engaged AS on helpline chat. cancelled with waiver of cancellation fee. great for us. thanks!