Originally Posted by
topcat_dcx
Dang... DL damaged my carryon bag a few flights ago and I thought it would have been inappropriate to ask them for reimbursement but I guess that’s ok after reading this thread.... now if I can only find the link to report it

You have to file the initial claim within 24 hours then have up to two years after that to complete it; if you missed the initial 24 hour reporting requirement, you’re out of luck