FlyerTalk Forums - View Single Post - Hoping for some advice on a recent denied boarding on Air Canada for sister-in-law
Old Mar 1, 2020, 10:47 am
  #12  
RangerNS
 
Join Date: Jan 2017
Location: Halifax
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Originally Posted by walkertalk322

When she checked in with Air China in FOC, they printed her first ticket and said she would have to check-in / pick up her CA and UA tickets in PEK. This happened on her previous trips along the same route as well (with no issues) so she thought it was standard procedure.
A "boarding pass" is not a "ticket", and without further comment or value judgement from me, I advise teasing apart what happened and using valid language. Also, you have not answered a significant set of questions from above: was it one ticket, multiple tickets, and who issued the ticket? When you talk about AC not able to find the ticket, even giving them the number, what number? The ticket # or the record locator?
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