Originally Posted by
anabolism
How did you access the 31st floor prior to checking in?
(On occasion I've been escorted to the lounge for check-in, e.g., at the Conrad Hong Kong, but I almost always check in at the front desk because it seems it would be more hassle to get escorted to the lounge and checl-in there than to just check-in downstairs.)
If I think it's worth it (queue or plenty of time etc) then just tell the concierge when you rock up that you are diamond and ask if they could take you to the exec floor for checkin.