FlyerTalk Forums - View Single Post - Kenya Airways introduces new Economy Class seat
Old Feb 28, 2020, 9:30 am
  #22  
offvoice
 
Join Date: Jul 2018
Location: CMN,DXB,CDG
Programs: Flying Blue Platinum
Posts: 765
Originally Posted by flying_blue_white_red
On a very recent JNB-NBO leg, KQ cabin crew tactfully dealt with this situation:

As KQ761 luckily gets a 787, many seats are often vacant so a few pax tried to sneak in to the very upfront Y seats before, after the end of boarding, and during cruising.

I'm trully impressed that the KQ crew came twice with the PIL to ask the name + checking the BP to verify that Economy Comfort was effectively granted to those already seated in before we took off and closing the curtains..
A few of them were obviously upset to see an almost empty plane along with these attractive seats upfront....and are still certainly arguing at this time about this issue to KQ staff in NBO, LHR, JFK....

During approach, same story, despite we were actually ahead of schedule.... but same answer from the crew

When Offvoice posted his/her first trip, only overhead compartments got the mention of "reserved to Economy Comfort", now the 3 first rows show a clearly dedicated and visible headrest in red, like KLM does (in Orange?) .
You're right, they are now clearly identified with a different headrest color. Now that I flew those 6 times, I'd like to reassess my opinion on it: I actually think they are worth something. The good recline + legroom means you actually can have some decent sleep in those (more than on AF's W in their 787 they fly to NBO, AFAIC), and that even at full recline, it's unlikely someone behind you will bump your back. I still think the price is steep, but if you get a small discount due to your FF status, take it!)
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