FlyerTalk Forums - View Single Post - MU: June Gatwick Flight cancelled - Time machine option offered
Old Feb 28, 2020 | 9:23 am
  #7  
Maestro Ramen
All eyes on you!
5 Years on Site
 
Join Date: Dec 2018
Location: Body in the UK, Soul everywhere
Programs: Flying Blue Plat, M&M FT, ALL Gold
Posts: 2,371
Thanks for the help/advice. I'm definitely keen to try and retain those tickets without cancelling. At £1300 I am pretty sure I won't find a better deal. But I must say the level of customer service with MU is appalling. Tried calling multiple times. Outside of hours I get an answering machine, but they don't call back. And during hours I get this:
"We are sorry that you cannot take your call, please hang up and try again later"

I'll give them the benefit of the doubt with covid19 hitting their reservations hard, and try facebook instead....
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