FlyerTalk Forums - View Single Post - Question: Customer Relations Phone Number Canada?
Thread: Question: Customer Relations Phone Number Canada?
View Single Post
Old Feb 28, 2020 | 12:01 am
  #6  
eigenvector
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Apr 2015
Location: YVR
Programs: UA Premier Platinum
Posts: 3,796
This falls under "HUCA" - hang up and call again. You've received an itinerary change email, you ARE entitled to free changes to a reasonable extent or a refund if a suitable alternate itinerary isn't possible. Air Canada normally has no problem accommodating this scenario. The agent you spoke to must have been confused or spectacularly bad at their job.
eigenvector is offline  
Reply