so today has been a nightmare from New York LGA. The flight before mine was cancelled, my flight slipped three times (each time it took off and landed on the two previous legs it slipped further and then was cancelled, followed by the one after so three on the bounce from LGA. One earlier flight four hours late and all remains flights late and full. One had a wait list of 102 people, and all of the remaining flights were all E190s or E175s. (they don't have smaller aircraft in the fleet!)
Really bizarre ops decisions from the control centre in Brampton, to cancel three on the bounce and not provide a larger aircraft to rescue. As it's down to "weather" - no hotel. Leaving Toronto yesterday morning, de-iocing was painfully slow and we queued with it taking a little over an hour. You could see that today with some flights pushing back 30 late from YYZ and landing 90 late in LGA on a 65 min flight time.

Even before the new regs, AC blamed weather. I've even been at Boston waiting to board with the incoming flight landed and the gate staff doing the preboard when it was cancelled due to "Weather at Pearson" despite the airport being open. Turns out they cancelled the flight to position it at Logan for the first flight the next day ie it was cancelled for AC's convenience the next morning but still no hotel.

I'm pleased Ottawa had two rescue flights today - a 787-900 and 777-300 which along with the 767 must have cleared a lot of the back log. Nothing to do with our capital city being looked after of course - just coincidence!!. Meanwhile hundreds of people at LGA were left to their own devices while check in staff unfairly took the brunt of anger and frustration.

With that click of a mouse in a control centre in the GTA, the staff there clearly see it as a computer game and logistics exercise. At least it provided spare aircraft and they could recover some of the schedule albeit at our expense. Don't blame the Max issue and anything else they like. AC is a tight operation with no wiggle room. Since bases were closed, a lot of the New York Flights operate with Montreal crews doing a 4 leg trip - great for scheduling - rubbish if your YYZ to LGA is stuck in Montreal two legs before yours. Yes it's snow, yes it's tough at Pearson, and yes - we were let down (again).