Can't figure out how to redeem points
So, I transferred over 2,000 ALL points from capital one mostly to see how the 40 euro credit works on prepaid bookings and to sort of play around with it all.
I've done a bunch of searches and I do not get the coins symbol next to a single hotel and as far as I can tell there is zero way to apply the points to a new booking. I looked in a few threads, but is there like something I need to activate or some other way to spend the points? The whole set up is very clunky online.