Originally Posted by
yonatan
Bump.
So exactly two weeks before my upcoming Easyjet flight, I got a notice that they're moving my flight up to leave 40 minutes earlier. Not that big a change but am not too happy as it's the day after a transatlantic and I had booked at what I thought was the earliest civilized time given what my body clock will be at. I was wondering if I have any legal entitlement under EU 261 or any other law to a refund (or possibly free rebooking to the next day, when the flight still leaves at the original time), and/or if Easyjet in practice simply allows either as a goodwill gesture?
Also, O/T, but even before the schedule change, I was considering cancelling the trip because of a recent shoulder injury. I saw that in such circumstances Easyjet will sometimes issue a voucher to use on a different booking. I also saw that if one cancels, one can get a refund of the APD, which in my case is almost half of what I had paid. Anyone know if Easyjet might let me get both a refund of the APD and a voucher for what's left?
If it is more than 14 days and 1 minute, unfortunately no legal entitlements. However... when you log into your manage my booking is this flight in bright yellow colour saying disruption? If yes it will allow you to make changes online FOC.
If this is not the case then you can always try and call them to see if they would be willing to move you onto another flight/give credit for future flight (in this case you APD would be included as a part of credit, you would not get it refunded). Their call centre is not brilliant and sometimes it is worth HUACA. If all of this fails you do get your £13 per person back without any admin fee.