Join Date: Oct 2002
Location: Here there everywhere
Programs: Bonvoy Lifetime Titanium, Hilton Diamond, IHG Plat, BA Silver, Aegean Gold, Aeroplan 25k, AA EXP
Posts: 2,827
The OP's problems are probably just a consequence of Dnata (BA's ground handler in GVA) being junk and having poorly trained staff (this applies to all the airlines they handle in GVA).