Originally Posted by
ffay005
I did. So apparently I am entitled to those points? However, trying to fill in the form, the first thing it asks me is where I booked and then goes on to say I'm not eligible for points for the stay. Which I know. But it doesn't let me proceed, either, to claim the points for incidentals.
Hi ffay005! Reservations made through third party websites, travel agencies or sites non affiliated to Marriott are not eligible for earning Elite Night Credits or Points for the room. However, you can earn Points on qualifying incidental spend. If you send me a Private Message here on FT or an email to:
[email protected] with your first/last name, Marriott Bonvoy number, the dates you stayed at the JW Marriott New Orleans, and a legible screenshot or copy of the folio, I'd be more than happy to look into this for you.
Kind regards,
Leanne
Social Media Specialist
[email protected]